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GUEST INFORMATION
AND UPDATES

GUEST
INFORMATION
AND UPDATES

THEME PARK UPDATES

Legoland Florida
LEGOLAND® Florida Resort is officially open! As the health and safety of guests and employees at LEGOLAND® Florida Resort continues to be paramount, the Resort’s extensive plan of enhanced health and safety measures includes reduced capacity, cashless payments, social distancing practices and enhanced cleaning regimes.

The Resort will also have adjusted operating hours and event content based on the reopening changes to ensure we’re making it safe to play. (reservation is encouraged).
Please read Legolands’s Safety Guidelines before visiting.

Universal Orlando Resort
Universal Studios Florida and Universal’s Islands of Adventure are open daily, and Universal’s Volcano Bay is open on select days until its seasonal closure beginning November 2, 2020.

Volcano Bay will reopen on or before March 1, 2021. Each park has limited daily attendance and attraction ridership. (make a reservation ahead).

Click here for Theme Park and CityWalk Hours.

In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials.

Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service including arbitration, class action waiver, assumption of risk, and infectious disease release of liability.
Click here for Universal’s Safety Guidelines.

SeaWorld Orlando
SeaWorld is open to Guests at this time with limited capacity and subject to availability or closure (reservation is encouraged).

SeaWorld is committed to the health and safety of our guests, employees, and the animals in our care. We have worked diligently with state and local health officials, outside consultants, and attraction industry leaders to enhance our already strict health, safety, and cleanliness standards.

These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.

Click here for SeaWorld’s Park Safety Guidelines.

Walt Disney World
All 4 Walt Disney World theme parks are now open! Upon reopening, theme parks, Disney Resort Hotels, restaurants, and other offerings may be modified, limited in capacity, and subject to availability or closure.

Walt Disney World Resort has taken enhanced health and safety measures. Follow all posted instructions while visiting Walt Disney World Resort. An inherent risk of exposure to COVID-19 exists in any public place where people are present.
Click here for Disney World Safety Guidelines and updates.

Magic Kingdom Park and Disney’s Animal Kingdom
Magic Kingdom and Animal Kingdom are open to Guests at this time with limited capacity and subject to availability or closure (make a reservation ahead).

Epcot and Disney’s Hollywood Studios
Epcot and Hollywood Studios are open to Guests at this time with limited capacity and subject to availability or closure (make a reservation ahead).

Disney Springs
Disney Springs is open to Guests at this time. Upon reopening, restaurants and other offerings may be modified, limited in capacity, and subject to availability or closure.
Click here for Disney Springs Safety Guidelines and updates.

All Information subject to change!

  • If you have QUESTIONS regarding a vacation package you purchased with us, please call our Customer Service Line
    1-800-620-4857
  • If you need to BOOK YOUR VACATION for future months please call us at
    1-855-207-9577

HOURS OF OPERATIONS
Mon-Fri  9:00 A.M. to 9:00 P.M., Sat 11:00 A.M. to 7:00 P.M. & Sun CLOSED.